Legal
Last updated: July 10, 2026
Daloy ("we", "us", "our") provides automated customer-service messaging tools for businesses on Facebook Messenger. This Privacy Policy explains what information we handle, how we use it, and your rights regarding that information.
Daloy is operated by Kerby Marcelino, based in the Philippines. For any privacy questions, contact us at kerby.marcelino@gmail.com.
When a business installs our automated assistant on their Facebook Page, and a customer sends a message to that Page, we may process:
We only process this information to provide the automated reply and lead-capture service to the business that owns the Page.
We do not sell this information. We do not use it for advertising. We do not share it with third parties except as needed to operate the service (for example, the messaging platform and the business owner who receives the leads).
Customer inquiry data is stored securely and is accessible only to the business that owns the Page and to Daloy for the purpose of operating the service. We retain data only as long as needed to provide the service, or as the business requires for follow-up.
Customers may request access to, correction of, or deletion of their information. See our Data Deletion instructions, or contact us at kerby.marcelino@gmail.com.
We may update this Privacy Policy from time to time. The latest version will always be posted at this URL.